DANGER: Never Touch Trees in Contact with Electrical Lines
If a tree or limb has fallen on electrical service wires in Cary, STAY AT LEAST 35 FEET AWAY and keep all children and pets indoors. Moist tree wood acts as an electrical conductor. Ground around the tree may be energized with high voltage (step potential), which can kill instantly.
Call 911 and Duke Energy (800-769-3766) immediately, then contact our emergency dispatch at (919) 299-2069. Our arborists hold OSHA 1910.269 Electrical Hazard Certifications and work with utility disconnect teams to safely isolate and dismantle line-entangled timber.
Got a Hazardous or Fallen Tree in Cary?
Our crane and arborist crews are mobilized across Cary, Preston, Lochmere, and West Cary. Speak directly with a field supervisor right now.
Frequently Asked Questions
Get immediate clarity on tree removal, insurance billing, and municipal safety regulations in Cary, NC.
Q1: Who is responsible for trees touching power lines in Cary?
Duke Energy maintains clearance around primary high-voltage transmission and distribution lines along street corridors. However, service drop lines extending from the street transformer pole to your personal home are typically the homeowner's responsibility to maintain safely with a certified arborist.
Q2: Can your crew trim trees near live electric wires?
Yes. Our crews are trained in electrical hazard recognition, dielectric insulated equipment operation, and safe minimum approach distances (MAD) compliant with OSHA and ANSI Z133 standards.